1
What ingredients do you use in Lakū products?
We use high-quality organic and natural ingredients, carefully selected for their effectiveness and safety. A full list of ingredients is available on each product page.
2
Are Lakū products cruelty-free?
Yes, Lakū Cosmetics is committed to being cruelty-free. We do not test our products on animals, and we ensure our suppliers adhere to the same standards.
3
Do you offer vegan options in your product line?
Absolutely! Many of our products are vegan and do not contain any animal-derived ingredients. Look for the vegan label on our product pages.
4
How should I store Lakū Cosmetics?
To maintain the quality of our products, store them in a cool, dry place away from direct sunlight. Always ensure lids are tightly closed after use.
5
Are Lakū products suitable for sensitive skin?
Many of our formulations are designed for sensitive skin. We recommend checking the ingredient list and conducting a patch test before full use.
6
How can I track my Lakū order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
7
What should I do if I have an allergic reaction to a Lakū product?
If you experience an allergic reaction, discontinue use immediately and consult a healthcare professional. Please contact our customer service for further assistance.
8
How long will it take to receive my Lakū order?
Orders typically ship within 5-7 business days. You can check your tracking information for estimated delivery times.
9
Do you offer international shipping for Lakū Cosmetics?
Yes, we offer international shipping to select countries. Please check our shipping policy for more details.
10
Can I change or cancel my Lakū order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we are not able to make changes.
11
Where can I find application tips or tutorials for Lakū products?
You can find application tips and tutorials on our blog and social media channels. We also include helpful tips on our product pages.
12
Do you offer samples of Lakū products?
Yes, we occasionally offer samples with orders. Sign up for our newsletter to stay updated on promotions and sample availability.
13
What payment methods does Lakū accept?
We accept various payment methods, including Zelle (upon approval) and credit/debit cards. Check our payment options at checkout.
14
How can I contact Lakū customer service?
You can reach our customer service team via email at info@lakucosmetics.com or through our contact form on the website. We're here to help!
